Your systems track the loan.
Your team handles the work.
Swik looks across the work surrounding your lending systems to find where automation can make the biggest operational difference. Key target areas include email follow-ups, spreadsheet tracking, document review, reconciliation, exception queues, repeated handoffs, etc.
Servicing
Requests, account updates, documents and follow-up.
Collections
Prioritization, outreach, promises and exceptions.
Cash Operations
Payment matching, reconciliation and unapplied cash.
Portfolio Operations
Recurring reviews, collateral, reporting and follow-up.
Exceptions
Missing information, mismatches, approvals and escalations.



